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Remembering the helpIT Legacy

Last Friday was the 65th anniversary of the first successful execution of the world’s first software program and it was great to see the occasion marked by a post and specially commissioned video on Google’s official blog, complete with an interview earlier this month with my father, Geoff Tootill. The Manchester Small-Scale Experimental Machine (SSEM), nicknamed

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Click & Collect – How To Do It Successfully?

In the UK this Christmas, the most successful retailers have been those that sell online but allow collection by the shopper – in fact, these companies have represented a large proportion of the retailers that had a good festive season. One innovation has been the rise of online retailers paying convenience stores to take delivery

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Data Quality and Gender Bending

We have all heard the story about the man who was sent a mailing for an expectant mother. Obviously this exposed the organization sending it to a good deal of ridicule, but there are plenty of more subtle examples of incorrect targeting based on getting the gender wrong. Today I was amused to get another

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Keep your SQL Server data clean – efficiently!

Working with very large datasets (for example when identifying duplicate records using matching software) frequently can throw up performance problems if you are running queries returning large  volumes of data. However there are some tips and tricks that you can use to ensure your SQL code works as efficiently as possible. In this blog post,

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Phonetic Matching Matters!

by Steve Tootill (Tootle, Toothill, Tutil, Tootil, Tootal) In a recent blog entry, Any Advance on Soundex?, I promised to describe our phonetic algorithm, soundIT. To recap, here’s what we think a phonetic algorithm for contact data matching should do: Produce phonetic codes that represent typical pronunciations Focus on “proper names” and not consider other words Be

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