History


helpIT systems was founded by Steve Tootill in 1991, following his experience running the IT department at Family Assurance Society in the UK.  Here, he realized that there were no reasonably priced deduplication packages available that would make use of all the data that a company held about its customers. Steve co-wrote the initial version of matchIT as a packaged software product, with Prudential Life of Ireland committed to using matchIT as soon as it became available. Steve's background in the packaged software business (nearly 10 years with Computations Pty Ltd of Sydney, Australia) enabled him to ensure that the development covered a wide spectrum of potential requirements for the vastly differing needs of organizations from different industries.

Steve's father Geoff, a skilled linguist and classics scholar, designed the uniquely effective phonetic algorithm, soundIT, which powers much of the fuzzy matching in helpIT's software. Geoff Tootill was one of the leading architects of the world's first real computer, the Manchester University "Baby", which first ran in June 1948 - this was the first "stored program" computer, i.e. one that could be programmed to perform different tasks. 

Since those early days, matchIT and the core fuzzy matching and parsing component, the matchIT API, have evolved constantly and been completely replaced, involving many man-years of development effort by an extremely talented in house development team. This has resulted in helpIT's current portfolio of batch and interactive data cleansing solutions and its reputation as "the deduplication experts".

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Our Customers

Muzak

“Not only have we saved time and money using matchIT, we have greatly enhanced the reliability of our data.”

Director of Business Systems

Muzak LLC

BKV Group

"I can now directly match results captured online to campaign files without needing to export and import SQL data.  Fewer steps mean fewer opportunities for errors."

Database Analyst

BKV Group

DMB Group

"The matchIT SQL command interface was ideal, and allowed us to provide quality phonetic de-duplication without any manual processing."

IT Director

DMB Group

Alito Color

"As a long time matchIT user I am particularly impressed with the latest release, especially the new reporting features which provide a detailed audit trail."

Data Analyst

Alito Color Group

MS Society of Canada

"By identifying duplicates and merging records, we get a much more accurate picture of the value of each customer's relationship."

VP of Information Technology

MS Society of Canada

Arbor Day Foundation

"matchIT gives us greater visibility to the data. With name parsing, address standard-ization and NCOA all in matchIT, it has eliminated steps from the prior process."

Senior System Analyst

Arbor Day Foundation

George Mason

"A successful data warehouse requires effective deduping.  Without your product, we could not have delivered a quality solution to our users."

IT Director

George Mason University