Privacy Policy
helpIT systems - Privacy Policy
helpIT systems are a responsible company and are committed to respecting your online privacy. helpIT systems are members of the Direct Marketing Association (UK) and, as such, have agreed to be bound by their comprehensive code of conduct. This code of conduct requires that member companies adopt responsible practices when dealing with personal information. This privacy policy outlines how helpIT systems collect, use, store and share personal information.
Definition of Personal Information
Personal Information means any information we collect and store, which may be used to identify an individual. This includes, but is not limited to, first and last name, a physical address and an email address or other contact information, relating either to work or home.
Cookies
Some elements of our website require "cookies" to be enabled. A "cookie" is a small text file that may be used, for example, to collect information about Web site activity. helpIT systems use cookies purely to enhance your experience of our website. They are not used to store any personal information. Most browsers allow you to select whether or not to accept cookies.
Your browser can be set to notify you if you receive a cookie, or you may choose to block cookies altogether. Please be aware that if you choose to block or delete your cookies, you may experience problems with some areas of the website.
Online Forms
helpIT systems will occasionally ask for visitors to the website to provide information via online forms. This information is required to fulfill requests for information, or to provide support to our customers and prospects. Some areas of the website require visitors to enter a login and password. These are supplied by helpIT systems, when requested. Completion of any online form is entirely voluntary and details of other ways to contact us are provided.
Collection and Storage of Data
helpIT systems collect and store personal information whenever you request sales information, purchase a product and/or service, contact our customer services team. Personal information is collected from various media, including, but not limited to telephone, postal correspondence, email and our website forms.
Your personal information will be used solely by helpIT systems for the purposes of marketing and customer support. helpIT systems will only send email containing marketing content on a very occasional basis and only if we feel it is relevant to you. We will never sell or rent your personal information to any third party. helpIT systems will only share your details with a third party if:
- It is necessary to do so in order to supply any product or service you have purchased
- It is necessary to do so in order to protect or enforce our rights or those of a third party
- We are required to do so by law
Disclosure to Successors
We may pass on your personal information to any of our successors in interest e.g. if helpIT systems were to merge with, acquire, or be acquired by a third party.
Data Protection
helpIT systems will endeavor at all times to keep your details accurate and up to date in accordance with the fourth principle of the Data Protection Act 1988. We will only hold your personal details for as long as it remains relevant to do so. From time to time, we may contact customers about important/critical changes relating to products in use. We have a legal obligation to do this, even if you have opted out of receiving marketing related email.
Security
helpIT systems will take all reasonable steps to prevent unauthorized access to personal information and to ensure that such personal information is held in a safe and secure manner.
Changes to this Policy
helpIT systems may amend this privacy policy at any time without notice. Changes will always be made in accordance with current legislation requirements and will additionally take into account any generally accepted guidelines for good practice. Any changes to this policy will be made available on our website.
Third Party Websites
We may provide links to third party websites directly from this website. This privacy policy does not apply to any other third party website. We cannot control how these third parties handle your personal information and you should always check the terms of their respective privacy policies before you submit any personal information to these third parties.
Children & Parents
This site is not intended for use by children, and consequently helpIT systems do not knowingly collect or hold any information relating to children. We will delete any information in our database that we discover originates from a child. Parents should ensure that children are aware of the dangers of submitting personal information to any website.
Access & Changes to Personal Information
You may contact us at any time and request to see the information we hold about you. You may also request any information to be amended or removed. We will make all reasonable efforts to ensure that these requests are dealt with in a timely manner. Our contact details are shown below.
Communication Preferences
At any time you can change your communication preference, including opting out of receiving communications by contacting us. Our contact details are shown below.
Contact Details
If you would like to contact us relating to any element of this privacy policy, here are the details:
Email: Privacy@helpIT.com