News & Events
helpIT systems is seeking a .Net developer
We are seeking a .Net developer with strong SQL Server skills and web applications development experience for our Leatherhead, Surrey office. More...
helpIT systems is seeking a Regional Sales Manager
We are seeking a Regional Sales Manager for our New York office to meet the growing demand for our products. The ideal candidate will have recent or current experience within the data quality market or CRM/ERP software sales. More...
helpIT systems is seeking a Sales Account Manager
We are seeking a Sales Account Manager for our New York office to meet the growing demand for our products. Click here for the full job description.
Two New Case Studies Added
A Single Customer View in the Non Profit sector
“Duplicate records in our CRM prevented us from getting a true 360 degree view of our customers...By identifying duplicates and merging records, we get a much more accurate picture of the value of each customer's relationship.
David Arbuthnot, VP of Information Technology, MS Society of Canada
The MS Society's mission is to mobilize people and resources to drive research for a cure for MS and to address the challenges of everyone affected. An estimated 13,500 women and men are volunteers for service programs, fund raising events, public awareness campaigns and social action activities.
With a membership of 28,000, the MS Society of Canada is the only national voluntary organization in Canada that supports both MS research and services for people with MS and their families. To maintain our high ethical standard when it comes to fundraising, the MS Society relies on grassroots events, personal and corporate gifts and the goodwill of Canadians impacted by MS. As such, we are careful stewards of all donations.
To meet the fundraising demands and forge stronger customer relationships the MS Society chose to implement technology that enables them to gain a single customer view and better see that there are individual people who support the charity in many different ways.
Read the full case study here
Accurate Matching Integrated into MS SQL Server
“The matchIT SQL command interface was ideal, and allowed us to provide quality phonetic de-duplication without any manual processing.”
“Using matchIT has increased our duplicate match rate by 18-25%. This therefore reduces our costs to our client.”
Dale Reed, DMB Group, IT Director
With over 25 years experience in direct response, dmbgroup is designed to help their customers enhance both the quality and quantity of their customer data by developing marketing analytics and communication programs based on real time customer information.
Accurate matching is a critical step in the analysis phase, and a prerequisite to measuring the effectiveness of a company’s marketing activity; as enhancing data against other datasources, existing data can be enhanced to give a more complete customer view.
dmbgroup implemented matchIT SQL, helpIT systems integrated data quality solution built for Microsoft SQL Server. Having used matchIT in a previous role, dmbgroup’s IT Director Dale Reed was already familiar with its capabilities and recognized how dmbgroup and their customers could benefit.
Read the full case study here
Join helpIT Systems in Atlanta for the Microsoft Dynamics Convergence 2011 Conference - April 10-13
Convergence is Microsoft’s premier annual event focused on Microsoft Dynamics and where you can experience first-hand how you can optimize your business and improve your bottom line.
helpIT systems will be exhibiting our leading edge data quality solutions findIT S2 and matchIT SQL, both built for easy implementation and use with Microsoft SQL Server and Microsoft Dynamics CRM. Take this opportunity to stop by our booth to discuss your particular data quality challenges and find how helpIT systems can help you. For further information please email us at sales@helpit.com.
Upcoming Events 2011
| April 10-13 | Microsoft Dynamics Convergence 2011 Conference World Congress Center Atlanta, Georgia |
Satori Software partners with helpIT systems to Deliver Advanced Data Quality Solution
Satori Software today announced a partnership with helpIT systems and the immediate availability of Satori matchIT contact data quality software. Satori Software can now leverage helpIT systems fuzzy and phonetic matching logic.
As information systems become more complex, organizations need software and services to create and maintain an accurate, timely and complete view of the customer within or across multiple data sources, departments and business units.
Satori matchIT is available as an API for integrated processing or as a standalone desktop application.
Click here to see the full article from Daily Finance
helpIT systems releases findIT S2
San Jose, CA - helpIT systems releases a new Integrated Real-time Data Quality Framework.
helpIT systems, a leading developer of enterprise data quality software, today announced the release of a new real-time data quality platform, initially for the US market - findIT S2.
helpIT systems' findIT S2 is a fully integrated web application for real-time data cleansing and duplicate detection. findIT S2 additionally provides data enhancement functions within any customer data driven application to help businesses of all sizes to improve data quality at the point of entry.
Click here for the full story on PR Web.
helpIT systems to attend DMA 2010
helpIT systems will be exhibiting our leading edge data quality solutions to the following upcoming events. Take this opportunity to stop by our booth to discuss your particular data quality challenges and find how helpIT systems can help you. For further information please email us at sales@helpit.com.
Upcoming Events 2010
| October 9-14 | DMA 2010 Moscone Convention Center San Francisco, CA www.dma2010.org |
Booth 502 |
helpIT systems opens New York office
helpIT systems, a leading provider of data quality software and services, today announced it has opened a new regional office in New York. The New York office and the addition of several key personnel will allow helpIT systems to better serve their growing client base.
“We have several new products planned for release this year, and the New York office is strategically important for us to provide the best support possible to our clients, partners and sales channel efforts,” said Robert Heidenreich, helpIT systems Vice President. "In today's economy, businesses are looking to do more with fewer resources. Recent trends towards more effective data quality solutions have boosted demand for helpIT systems software, and have allowed us to further invest in product development to deliver data quality solutions that rival that of our more expensive competitors.”
helpIT systems’ new office is located 51 Bedford Rd. Suite 9, Katonah, NY 10536, and can be reached by phone at 1 (866) 628-2448.
About helpIT systems
helpIT systems is a privately held developer of professional data quality software. helpIT systems’ specialty is high accuracy, fuzzy and phonetic matching, utilizing this technology for record linking, data loading and address verification. helpIT offers a broad spectrum of products, designed to cope with needs such as CRM data cleansing, call center & CRM data entry, and data warehousing. With over 15 years experience, helpIT systems is a trusted name and has implemented data quality solutions for clients such as AXA, Barclays, DHL, Dun & Bradstreet, Experian, Harvard Business School, InfoUSA, News Corp, Pitney Bowes, and Saks Fifth Avenue.
For more information about helpIT systems and its software solutions, call (866) 628-2448 in the United States, and in the United Kingdom call +44 (0) 1372 360070; or visit helpIT systems online at http://www.helpit.com.
helpIT launches data cleansing service
helpIT systems have launched a new data cleansing service, designed for users of its widely-used matchIT suite of packaged data cleansing software. matchIT encompasses optional modules for deduplication, address verification, suppression and Mailsort – users can opt for the full suite or can elect to license just some of the modules and (if they wish) upgrade later. The new service is designed for users who don’t license the large number of industry standard suppression files that helpIT provide for use with the matchIT suite, including MPS, disConnect, Mortascreen, GAS, TBR and NCOA. This is typically due to licence costs and/or the overhead of storing a large number of very large files with the requirement for applying frequent updates.
The service also allows users to enhance their data with reference to third party Experian datasets holding key business data such as SIC code and employee count, as well as individual data e.g. date of birth and length of residence.
The matchIT suite now provides the best of both worlds for its users: they can still carry out all their regular data cleansing including dedupe and PAF address verification locally; then they specify any processing which requires third party datasets for the hosted service.
Graham Clark, Sales Director of helpIT, commented “Our new service will enable our users to leverage the same unrivalled matching routines for suppression as they already use for dedupe. Moreover, they will benefit from the tight integration with the matchIT suite which avoids the need for managing export and import of data if they were using another external service. It minimizes the chance of unexpected delays and avoids delegating of decisions to people that don’t understand their data or their business. We have been working in the suppression arena for over 10 years, so we have the expertise to deliver an efficient and cost effective service to our client base.”
For more information about this service, click here.
London - helpIT systems workshop at the CDM Summit
helpIT systems, a leading provider of data cleansing software, co-sponsored the inaugural Data Strategy Contact Data Management Summit, in association with Experian QAS. The summit focused on leading topics and speakers within the data industry. Attendees discussed Contact Data Management strategies and learned from the successes and failures of others through case study material.
Steve Tootill, CEO of helpIT systems, was one of the expert panel discussing the topics and answering questions. Steve also led a workshop session "Pitfalls and Perils in Planning Data Quality Projects", in which he drew on over 20 years experience of data quality projects to brief attendees on traps for the unwary in planning a data quality project, including:
- the differing demands of users and IT
- lack of awareness of the challenges that disparate data can present
- trying to do too much too quickly
- failing to plan for change
- not getting commitment up front to the deliverables.
Steve illustrated his talk with recent research findings and referenced a few of the more outlandish examples of bad data that he has encountered, and wound up with pointers on how to ensure the success of your project. You can download a copy of Steve's presentation
helpIT wins Data Quality award
The Corporate Times have announced helpIT systems as the winner of their prestigious Direct Marketing Data Quality Management Award. The judges were impressed with helpIT's track record in data cleansing solutions and their enviable client portfolio. They were particularly impressed with the work helpIT had done with the Royal Bank of Scotland.
For a full article on the award please click here.