News & Events

Hiring a Regional Sales Manager

Awesome Opportunity to Be a Big Fish in a Small Pond
We are a fun and energetic, rapidly expanding global software vendor with a unique and in-demand product suite. We have an immediate opening for a strong top-level sales professional to cultivate and close new business in our US Eastern and Central territories. More...

Hiring a Sales Administrator

Are you bright, motivated, reliable, and ready to help our Sales Department hum?
helpIT systems is seeking an intelligent, motivated person with a strong work ethic and a can-do attitude to interface directly with our sales staff, manage the lead follow-up process, maintain data in our CRM and handle various Account Management tasks.  More...

matchIT SQL v1.4.6 Released

Please log into our User Zone to download the most current version of matchIT SQL.  If you are a current client and need a username and password, please contact us at support.us@helpIT.com

helpIT systems Exhibiting at Enterprise Data World

helpIT systems will be exhibiting at Enterprise Data World 2012, one of the biggest data and information management conferences of the year! 

Stop by booth 317 for a demonstration and free trial of our real-time data quality firewall solution. 

For more information about Enterprise Data World, follow the link below.

Seeking a Software Support Technician in our UK office

Are you looking to expand your technical skills in a positive and energetic environment within a growing software company? helpIT systems is a data quality specialist with offices in Surrey, New York, and California, with a great reputation for intelligent software and excellent support. If you are organised, with good Windows technology skills and are looking for a new challenge, you’ve just found it!  More...

helpIT systems Convergence 2012 Press Release

Media Contact:                                                                                         FOR IMMEDIATE RELEASE
Christina Shaw
914.600.7247, christinas@helpit.com

HELPIT SYSTEMS TO SHOWCASE REAL-TIME AND BATCH DATA QUALITY SOLUTIONS INTEGRATED INTO MICROSOFT PRODUCTS AT UPCOMING CONVERGENCE 2012 FROM MARCH 18-21 IN HOUSTON, TX

Katonah, NY, February 9, 2012  -- helpIT systems (www.helpIT.com), a leading provider of data quality software, today announced it will be an exhibitor at the Microsoft Convergence 2012 event to be located in Houston, TX from March 18th to the 21st at the George R. Brown Convention Center. Located at Booth 1754, helpIT will be showcasing their unique line of data cleansing products that can be quickly and easily integrated within the Microsoft environment.

Supporting both the end-user and Software Integrator markets, helpIT systems anticipates a healthy interest at Convergence 2012 for their unique brand of data cleansing products. CEO Steve Tootill comments, "Data quality has long been an elusive goal with a complicated implementation pattern that has unfortunately prevented many organizations from adopting a suitable strategy. With a turnkey toolset that can be integrated within widely familiar Microsoft environments such as Dynamics CRM and SQL Server, data quality is now within reach for large companies and SMB's alike."

helpIT systems will be showcasing two main products at the upcoming show including findIT S2, a front-end data quality tool that can be implemented within the Microsoft Dynamics CRM interface for accurate customer lookup and real-time duplicate prevention and address validation, and matchIT SQL - a comprehensive batch cleansing product that is tightly integrated within SQL Server performing database cleansing, standardization and address validation.

For end-users, the helpIT product suite can be easily implemented within your existing infrastructure to cleanse and maintain an accurate database. In addition, helpIT systems works closely with a variety of Systems Integrators, Resellers and Consultants to provide turnkey partner programs that will enable their customer base to achieve data quality, with significant revenue potential for the partner as well.

According to Christina Shaw, Director of Marketing for helpIT systems, "Microsoft Convergence is an important event that affords us a unique opportunity to connect with potential customers and partners that are interested in integrating data quality into their suite of Microsoft applications. The best way to understand the value of integrated data quality is to see it in action and we are looking forward to showcasing our newest product releases again at Convergence 2012."

helpIT systems will be demonstrating both findIT S2 and matchIT SQL in Booth #1754 and will also be offering sample data cleansing and free trials for interested attendees.

About helpIT systems

For more than 20 years, helpIT systems has been helping customers to trust their data so they can make better business decisions. helpIT offers a comprehensive data quality toolset including deduplication, intelligent record-linking and address validation that can be easily integrated into your SQL Server databases or Dynamics CRM interface. For integrators and consultants, helpIT offers a turnkey partner program allowing you to provide these toolsets to your customers with excellent revenue potential. Get Cleaner Data. Make Better Decisions. More information is available at http://www.helpIT.com.

About Convergence 2012

As the premier event for the Microsoft Dynamics® Customer and Partner business community, Convergence is where opportunity and innovation meet to deliver real business value. It’s the chance to make key business connections and to discover the full potential of Microsoft Dynamics solutions. For more information, please visit http://www.microsoft.com/dynamics/convergence/.

###

Upcoming Events 2012

March 18-21       Convergence 2012                                                                           Booth 1754
                                George R. Brown Convention Center, Houston, TX
                                www.microsoft.com/dynamics/convergence/  

helpIT systems launches The Clean Data Blog

After several months of ramp up in the social networking space, helpIT systems is proud to announce the launch of The Clean Data Blog - a new community for data quality customers, analysts, specialists and authors to connect with each other to discuss best practices in data cleansing.

According to Director of Marketing, Christina Shaw, "We wanted to create a blog that would be directly beneficial to the end user of data quality software - discussing very specific needs, concerns and techniques regarding match quality, application of business rules, specific use cases, etc."

The Clean Data Blog, which launched in December 2011, is unique in that it offers distinct viewpoints from the perspective of different end-users in data quality - The Data-Driven Marketer (written by Christina Shaw), The Data Quality Trenches (offered by Dan Beaman, helpIT Technical Support Specialist), The Business Customer Perspective (provided by Josh Buckler, Director of Business Development) and The DQ Pioneer (provided by Steve Tootill, Founder and CEO). Each of these distinct perspectives offers yet another layer of knowledge that customers can leverage to get the most out of their data quality initiatives, regardless of the applications or processes they are using.

Check out The Clean Data Blog and let us know what you think.

matchIT v5.27 Now Available for Download

For all matchIT clients with a current support and upgrade subscription, matchIT v5.27 is now available for download.  Some of the updates in the newest version of matchIT include: easier exact matching through the Setup Wizard, and the added functionality of outputting only supplied fields by default.  To download matchIT v5.27, head over to the Downloads section of the User Zone.  If you don’t have a User Zone login, or have forgotten your password, please contact support.us@helpIT.com for assistance.

helpIT systems is seeking a Regional Sales Manager

We are seeking a Regional Sales Manager for our New York office to meet the growing demand for our products.  The ideal candidate will have recent or current experience within the data quality market or CRM/ERP software sales. More...

helpIT systems is seeking a Sales Account Manager

We are seeking a Sales Account Manager for our New York office to meet the growing demand for our products.  Click here for the full job description.

Two New Case Studies Added

A Single Customer View in the Non Profit sector

“Duplicate records in our CRM prevented us from getting a true 360 degree view of our customers...By identifying duplicates and merging records, we get a much more accurate picture of the value of each customer's relationship.

David Arbuthnot, VP of Information Technology, MS Society of Canada

The MS Society's mission is to mobilize people and resources to drive research for a cure for MS and to address the challenges of everyone affected. An estimated 13,500 women and men are volunteers for service programs, fund raising events, public awareness campaigns and social action activities.

With a membership of 28,000, the MS Society of Canada is the only national voluntary organization in Canada that supports both MS research and services for people with MS and their families. To maintain our high ethical standard when it comes to fundraising, the MS Society relies on grassroots events, personal and corporate gifts and the goodwill of Canadians impacted by MS. As such, we are careful stewards of all donations.

To meet the fundraising demands and forge stronger customer relationships the MS Society chose to implement technology that enables them to gain a single customer view and better see that there are individual people who support the charity in many different ways.

Read the full case study here


Accurate Matching Integrated into MS SQL Server

“The matchIT SQL command interface was ideal, and allowed us to provide quality phonetic de-duplication without any manual processing.”

“Using matchIT has increased our duplicate match rate by 18-25%.  This therefore reduces our costs to our client.”

Dale Reed, DMB Group, IT Director

With over 25 years experience in direct response, dmbgroup is designed to help their customers enhance both the quality and quantity of their customer data by developing marketing analytics and communication programs based on real time customer information.

Accurate matching is a critical step in the analysis phase, and a prerequisite to measuring the effectiveness of a company’s marketing activity; as enhancing data against other datasources, existing data can be enhanced to give a more complete customer view.

dmbgroup implemented matchIT SQL, helpIT systems integrated data quality solution built for Microsoft SQL Server. Having used matchIT in a previous role, dmbgroup’s IT Director Dale Reed was already familiar with its capabilities and recognized how dmbgroup and their customers could benefit.

Read the full case study here

 

 

Join helpIT Systems in Atlanta for the Microsoft Dynamics Convergence 2011 Conference - April 10-13

Convergence is Microsoft’s premier annual event focused on Microsoft Dynamics and where you can experience first-hand how you can optimize your business and improve your bottom line. 

helpIT systems will be exhibiting our leading edge data quality solutions findIT S2 and matchIT SQL, both built for easy implementation and use with Microsoft SQL Server and Microsoft Dynamics CRM. Take this opportunity to stop by our booth to discuss your particular data quality challenges and find how helpIT systems can help you. For further information please email us at sales@helpit.com.

Upcoming Events 2011

April 10-13 Microsoft Dynamics Convergence 2011 Conference
World Congress Center
Atlanta, Georgia

Satori Software partners with helpIT systems to Deliver Advanced Data Quality Solution

Satori Software today announced a partnership with helpIT systems and the immediate availability of Satori matchIT contact data quality software. Satori Software can now leverage helpIT systems fuzzy and phonetic matching logic.

As information systems become more complex, organizations need software and services to create and maintain an accurate, timely and complete view of the customer within or across multiple data sources, departments and business units.

Satori matchIT is available as an API for integrated processing or as a standalone desktop application.

Click here to see the full article from Daily Finance

helpIT systems releases findIT S2

San Jose, CA - helpIT systems releases a new Integrated Real-time Data Quality Framework.

helpIT systems, a leading developer of enterprise data quality software, today announced the release of a new real-time data quality platform, initially for the US market - findIT S2.

helpIT systems' findIT S2 is a fully integrated web application for real-time data cleansing and duplicate detection. findIT S2 additionally provides data enhancement functions within any customer data driven application to help businesses of all sizes to improve data quality at the point of entry.

Click here for the full story on PR Web.

helpIT systems to attend DMA 2010

helpIT systems will be exhibiting our leading edge data quality solutions to the following upcoming events. Take this opportunity to stop by our booth to discuss your particular data quality challenges and find how helpIT systems can help you. For further information please email us at sales@helpit.com.

Upcoming Events 2010

October 9-14 DMA 2010
Moscone Convention Center
San Francisco, CA www.dma2010.org
Booth 502

helpIT systems opens New York office

helpIT systems, a leading provider of data quality software and services, today announced it has opened a new regional office in New York. The New York office and the addition of several key personnel will allow helpIT systems to better serve their growing client base.

“We have several new products planned for release this year, and the New York office is strategically important for us to provide the best support possible to our clients, partners and sales channel efforts,” said Robert Heidenreich, helpIT systems Vice President. "In today's economy, businesses are looking to do more with fewer resources. Recent trends towards more effective data quality solutions have boosted demand for helpIT systems software, and have allowed us to further invest in product development to deliver data quality solutions that rival that of our more expensive competitors.”

helpIT systems’ new office is located 51 Bedford Rd. Suite 9, Katonah, NY 10536, and can be reached by phone at 1 (866) 628-2448.

About helpIT systems

helpIT systems is a privately held developer of professional data quality software. helpIT systems’ specialty is high accuracy, fuzzy and phonetic matching, utilizing this technology for record linking, data loading and address verification. helpIT offers a broad spectrum of products, designed to cope with needs such as CRM data cleansing, call center & CRM data entry, and data warehousing. With over 15 years experience, helpIT systems is a trusted name and has implemented data quality solutions for clients such as AXA, Barclays, DHL, Dun & Bradstreet, Experian, Harvard Business School, InfoUSA, News Corp, Pitney Bowes, and Saks Fifth Avenue.

For more information about helpIT systems and its software solutions, call (866) 628-2448 in the United States, and in the United Kingdom call +44 (0) 1372 360070; or visit helpIT systems online at http://www.helpit.com.

helpIT launches data cleansing service

helpIT systems have launched a new data cleansing service, designed for users of its widely-used matchIT suite of packaged data cleansing software. matchIT encompasses optional modules for deduplication, address verification, suppression and Mailsort – users can opt for the full suite or can elect to license just some of the modules and (if they wish) upgrade later. The new service is designed for users who don’t  license the large number of industry standard suppression files that helpIT provide for use with the matchIT suite, including MPS, disConnect, Mortascreen, GAS, TBR and NCOA. This is typically due to licence costs and/or the overhead of storing a large number of very large files with the requirement for applying frequent updates.

The service also allows users to enhance their data with reference to third party Experian datasets holding key business data such as SIC code and employee count, as well as individual data e.g. date of birth and length of residence.

The matchIT suite now provides the best of both worlds for its users: they can still carry out all their regular data cleansing including dedupe and PAF address verification locally; then they specify any processing which requires third party datasets for the hosted service.

Graham Clark, Sales Director of helpIT, commented “Our new service will enable our users to leverage the same unrivalled matching routines for suppression as they already use for dedupe. Moreover, they will benefit from the tight integration with the matchIT suite which avoids the need for managing export and import of data if they were using another external service. It minimizes the chance of unexpected delays and avoids delegating of decisions to people that don’t understand their data or their business. We have been working in the suppression arena for over 10 years, so we have the expertise to deliver an efficient and cost effective service to our client base.”

For more information about this service, click here.

 

London - helpIT systems workshop at the CDM Summit

helpIT systems, a leading provider of data cleansing software, co-sponsored the inaugural Data Strategy Contact Data Management Summit, in association with Experian QAS. The summit focused on leading topics and speakers within the data industry. Attendees discussed Contact Data Management strategies and learned from the successes and failures of others through case study material.

Steve Tootill, CEO of helpIT systems, was one of the expert panel discussing the topics and answering questions. Steve also led a workshop session "Pitfalls and Perils in Planning Data Quality Projects", in which he drew on over 20 years experience of data quality projects to brief attendees on traps for the unwary in planning a data quality project, including:

  • the differing demands of users and IT
  • lack of awareness of the challenges that disparate data can present
  • trying to do too much too quickly
  • failing to plan for change
  • not getting commitment up front to the deliverables.

Steve illustrated his talk with recent research findings and referenced a few of the more outlandish examples of bad data that he has encountered, and wound up with pointers on how to ensure the success of your project. You can download a copy of Steve's presentation

helpIT wins Data Quality award

The Corporate Times have announced helpIT systems as the winner of their prestigious Direct Marketing Data Quality Management Award.  The judges were impressed with helpIT's track record in data cleansing solutions and their enviable client portfolio.  They were particularly impressed with the work helpIT had done with the Royal Bank of Scotland.

For a full article on the award please click here.

Get Started

(866) 332-7132

info@helpIT.com

Free Trial Request Info

Our Customers

MS Society of Canada

"By identifying duplicates and merging records, we get a much more accurate picture of the value of each customer's relationship."

VP of Information Technology

MS Society of Canada

Alito Color

"As a long time matchIT user I am particularly impressed with the latest release, especially the new reporting features which provide a detailed audit trail."

Data Analyst

Alito Color Group

Muzak

“Not only have we saved time and money using matchIT, we have greatly enhanced the reliability of our data.”

Director of Business Systems

Muzak LLC

George Mason

"A successful data warehouse requires effective deduping.  Without your product, we could not have delivered a quality solution to our users."

IT Director

George Mason University

BKV Group

"I can now directly match results captured online to campaign files without needing to export and import SQL data.  Fewer steps mean fewer opportunities for errors."

Database Analyst

BKV Group

Arbor Day Foundation

"matchIT gives us greater visibility to the data. With name parsing, address standard-ization and NCOA all in matchIT, it has eliminated steps from the prior process."

Senior System Analyst

Arbor Day Foundation

DMB Group

"The matchIT SQL command interface was ideal, and allowed us to provide quality phonetic de-duplication without any manual processing."

IT Director

DMB Group