Single Customer View
Now more than ever, organizations must find ways to effectively market to both their prospects and customers. Intense competition in every industry has made it all the more important for companies to deal efficiently with their customers' needs and market to them effectively. How is this possible without an accurate Single Customer View?
A Single Customer View is critical for:
- Sales and Marketing departments to identify their best customers and cross-selling opportunities
- Operations departments to develop efficiencies and reduce costs
- Customer Service departments to tailor communications and resolve problems effectively.
The benefits spread to every single department across an organization.
However, the first hurdle faced by most companies in developing an accurate Single Customer View is poor data quality.
helpIT systems sole focus is Data Quality. We offer applications to build your Single Customer View – solutions that will link, merge, standardize, verify, and enrich your existing customer data, prevent any issues from reoccurring upon entry of new data and even allow an immediate Single Customer View while your batch project is being implemented.
findIT S2 Web Services (Data Capture and Inquiry)
findIT S2 provides a robust and comprehensive Data Quality Firewall. It also connects to multiple data sources in real time, to enable an immediate Single Customer View.
- Prevents duplication, verifies contact data
- Enforces rules for standardization and structure
- Saves significant time and effort in finding and entering records
- Can be implemented in hours, not months or years.
matchIT v5 Data Cleansing Suite
Easy to use workstation deduplication package that enables companies with specific departmental requirements or limited IT resource to incorporate sophisticated matching logic. Implementation is simple and can be performed by non-technical staff.
matchIT SQL
Quickly installed integration into SQL Server Management Studio or SSIS, including pre-built stored procedures to perform all required Data Quality tasks, configured through a simple administration console.
matchIT API
Flexible Software Developers Kits to support organizations with IT resources in implementing matching logic directly as part of an ETL solution.
findIT S2 Web Services (Batch Processing)
matchIT API solution exposed as an internally hosted web service to support faster implementation and improved compatibility with both web based and non-web based applications.