Real-Time ERP Data? Yes.

Over the past several months our findIT S2 application has been gaining some significant traction as a real-time duplicate prevention and record linking solution on websites, CRM and ERP applications.

Just last month, helpIT added our first Epicor client seeking these same capabilities directly within their ERP. The acquisition of findIT S2 comes on the heels of their Epicor ERP purchase, validating our belief that there is a strategic opportunity for organizations to take advantage of a real-time data quality firewall, even for those already utilizing some of the world’s leading strategic CRM and ERP applications.

In each interaction with our prospects and customers we are finding new ways that the power of real-time matching is helping companies. Some unprecedented ways include:

• Providing a single customer view in both CRM and ERP applications, despite technical incompatibilities between systems
• Linking captured web leads to credit bureau information to identify applicable credit offers
• Preventing the overextension of credit to customers by finding terms previously offered

The most common scenario, of course, is organizations who understand that the prevention of duplication can lead to very significant improvements in efficiency and decisioning when compared to retroactive data quality resolution.

helpIT systems is proactively working with a range of enterprise partners to extend the value of exceptional data quality through our best-in-class front-end and back-end matching technologies.

To explore partnership or direct opportunities, please contact Josh Buckler at 866.628.2448 or connect with him via Twitter @bucklerjosh.

Cleaner Data. Better Decisions.

We thought the best place to start the new Clean Data Blog would be with a quick look at our new tagline – Cleaner Data. Better Decisions.

It’s catchy – we know – but it’s also a very important principle to us. When a company is going down the path of planning a data quality solution there are many facets that are being considered. With data integration, warehousing, budget and implementation questions to answer – it’s easy to forget that the ultimate goal behind the initiative is to make better decisions. Period.

When we first speak to a company, this is the primary focus. To understand the business challenges that they face so that we can build a solution to  allow you to  TRUST your data. The more you trust your data, the more successful you and your organization can become. When you are confident that your customer data is accurate, you can market to them without ticking anyone off and without throwing money out the window. When you know that your transaction histories are linked to your customer contact data, you can rest easy that your customer service team can provide your customers with the best possible support and service. When you know that your metrics are accurate, you can feel confident planning merchandising and expansion strategies.

Makes sense right? We thought so.

Here’s the most important thing: When you know your data is good – you can move quickly, strategically and efficiently to outsmart your competition and drive the business forward. Hesitating because you’re not sure if what you are looking at is a real reflection of the current state of the business – can mean certain doom. It’s not a practical way to run a business in today’s market. And with strong data quality tools (like ours) it’s also unnecessary.

How clean is your data?